Technology

How is Salesforce Better for your Business?

September 23, 2022

Salesforce mobile app development is on the rise. But, that’s just for the app sector. Salesforce is so much more than that. We have some of the best practices that can make your Salesforce experience an amazingly insightful one!

The sheer utility and magnificence of Salesforce is hidden from no one. It’s a highly adaptable and customizable platform that has revolutionized customer relationship management as a whole, over the years.

While there is no questioning the proficiency of Salesforce as a whole, it’s implementation is perhaps the most tricky part for any organization- a gradual process, and one that should not be taken with haste.

Salesforce mobile app builder offers customization of the highest degree, that can entirely be dependent on the ever-changing needs of your business. In case these needs witness a change, new customizations need to be brought into effect with a high degree of safety.

Salesforce and ROI

Any amount of investment needs to be feasible enough to render a return. With less investment costs and increased returns, it is important to ensure that everyone on the team is taking all the right steps to harness the features of Salesforce perfectly.

The higher volume of integrations within the system and something more than the usual Sales Cloud, the more detailed and well-made your plan needs to be.

The Best Salesforce Practices

Here are some of the best Salesforce practices and how you can perfect the implementation of new features in your Salesforce- 

1- Make an Investment in Your Workforce

There’s no point in investing in a new system if there is no professionally trained person to put a full stop to the job. As a company, you need to have the right set of administrators in-house for getting perfect results.

The next thing needed after securing a sufficient workforce is the right set of training, who have the potential to test new implementations with an end user’s perspective, which is the ultimate motive of Salesforce mobile app development.

2- Establish the Right Set of Evaluation Metrics

Yes, it’s obvious that growth and great returns are the aspirations of any company for its project. But there has to be a threshold where it is easy to bring about the measurement of your ROI. This threshold can comprise better deals, reduced sales cycles, better deal sizes, reduced time for resolutions, and so on and forth.  

Once you have the right set of metrics in place, it becomes almost seamless to measure your ROI. It’s a pretty underrated Salesforce practice, but one with the potential that makes the biggest impact on the overall scenario.

3- Make Yourself Ready

Salesforce can be customized as you need it to be. However, you ACTUALLY need to do that for fitting the needs of your business. In case you are a user of an old org, there is a high chance that most of your Salesforce features have already adapted. In the new org though, there might be a need for a lot of customization.

Whatever the situation may be, keep yourself ready with a Salesforce customization that does not have a negative impact on your company as well as your customers.

4- Involve Automation for Better Efficiency

With Salesforce automation, you get the chance to enter data points well in advance with the assistance of workflow guidelines and then also ensure data hygiene with proper valid rules, so that the information is readily available for the users.

Less time for entering data and more to focus on sales and service. With automation as reinforcement, teams get more time to evaluate and analyze their data, which, in the absence of automation, gets wasted in mere supervision.

5- Never Ever, Forget the Sandbox

There’s no denying that quick customizations are a very tempting prospect, but what can’t also be ruled out is that it can lead to abrupt breakdowns in your live org systems. This sudden failure won’t give you a chance to recover or roll back at all.

This is where different sandboxes will save you, allowing you to come up with your Salesforce customizations in a secure ecosystem, and continue proper testing without the slightest change in the already live system. 

6- Try to Make Best Use of the Salesforce Reporting Tools

Executive teams come up with their problems to you. In addition to it though, they also expect proper data and information in return so that they can bring a better performance improvement. With this in mind, you should definitely make a practice to utilize the suite of reporting tools that Salesforce has on offer. 

Once you understand the usage of these tools in line with your performance benchmarks, you open yourself up to top-class data analytics and insights that you can work with.

These are some of the key practices that will allow your specific Salesforce to perform as you want it to work. The practices that we have mentioned are not dedicated to anyone goal but are picked from different departments and operations to touch all bases.

Just an overview, basically.

If you are looking for the perfect customization for your Salesforce, Consagous Technologies is a pretty superlative option for you. It provides amazing Salesforce mobile app development services in USA and all around the world as well. Get in touch once!

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