How to Build an Effective Patient Dashboard: Telehealth Software Solutions

September 23, 2022

WHO has stressed the growing importance and popularity of telemedicine app development services and how they will change the landscape of the medical industry in the coming years.

We know that telemedicine's scope in healthcare mobile app development is possible from decades of research and analysis. The idea is now age-old, but it has leveraged the phenomena of the pandemic to its advantage. With the innovation of radio, telemedicine had a different name back then- "the Radio doctor." Presently, patients have started looking forward to the concept of remote medical assistance, may it be the case of a skin allergy or a twisted ankle. 

Smartwatches are working on the principles of portable healthcare technology. They can measure your heart rate, oxygen levels, blood sugar levels, and whatnot. Telemedicine has made it possible to bring to reality what was considered an oddity earlier. 

There has been a surge in the telemedicine app development industry. Many medical practitioners are trying to get hold of customized telemedicine software solutions for their practice. 

It is crucial that users of the technology, which will be patients, feel at ease while operating the healthcare apps. If the patients don't get all the app's essential features in the first screen they see, i.e., a dashboard, they are likely to get lost in finding the right way to schedule an appointment or access Live Chat with a doctor. 

A quality-rich app by a telemedicine app development company gives a consistent client experience to the doctors and the patients. This characteristic is essentially the ultimate objective when incorporating telemedicine into the medical profession.

It is vital to outline the features needed in the healthcare software in your application's first and basic format.

This pre-planning assists with characterizing the extent of your application, allot expenditure and plan timelines, and hire a healthcare app development company that contributes to building an exceptionally adaptable application. 

To have an exceptional user experience for the patients, the telemedicine app development company must keep on upgrading the app based on the reviews received on the primary models of the application. It fosters adaptability and capacity. 

In order to build an effective patient's dashboard for telemedicine app development, the following features need to stay present at the patient dashboard-

1. Registration-

Registration is the initial phase in any telemedicine app development process, and the goal of any user experience team should be to keep it as clear and straightforward as expected. 

A patient should be able to sign in to the healthcare app by providing absolute minimum information like contact number, email id. He can also sign in through social media platforms. This information is personal, so it becomes necessary to utilize two—factor validation on this page, which can incorporate voice, SMS, or phone confirmation.

For the patient to continue being interested in using the app, he mustn't have to go through a ridiculously large number of steps to access his registration details. Therefore the patient dashboard needs to accommodate the information. 

2. Patient’s Medical Profile-

The user of the telemedicine app can make it a point to scan and upload documents, medical reports, insurance details, and prescriptions from previous doctors as soon as they start availing themselves of the services of the telehealth software solutions

​​This feature makes it handy for physicians to access and extend their diagnosis of the patient's condition based on their past medical records.  The documents can be safely tucked in the cloud-based server and easily accessible from the patient's dashboard. 

3. Calendar Sync-

A significant element that the telemedicine app developers need to incorporate in the patient’s dashboard of telemedicine applications is Calendar. Patients, as a rule, would prefer not to recall when they have their next appointment with their medical practitioner and get all the information readily available in a single place in the kick in time.  

Biggies such as Apple, Google, and Microsoft offer their calendar API to incorporate into the application. A calendar sync parallel to a push notification will guarantee that patients would now be able to depend simply on their smartphones to recall, edit or cancel all future doctor's appointments. All this is possible through the dashboard. 

The patients should be able to make a conscious and convenient choice for booking an appointment by browsing through the available time slots and deciding their preoccupations beforehand. The physicians can also keep track of past visits and schedule appointments accordingly. 

4. Payment Gateways– 

Telemedicine apps should support maximum payment methods ranging from, e.g., credit and debit cards, net banking, bank transfers, e-wallets. The patient ought to likewise have the option to keep track of their transaction history directly from the dashboard. 

Payment over a smartphone represents many difficulties since different organizations have different standards for monetary exchanges without a card. The individual hearing the card details might make mistakes in jotting the information down or may utilize it for unwanted purposes, presenting security challenges. Thus, it is essential to have a secure transaction facility for the patient from within the app’s dashboard.

The patient should have the option to pay with a credit/debit card, Paypal, or Stripe.

5. Geo Tracking and Location- 

Accessing a patient's accurate location helps the telemedicine app developers discover drug stores near the patient, enable directions and calculate the estimated arrival time at the clinic. 

However, accessing the app's geolocation should be possible when the patient agrees to its usage by the telemedicine app development company. This feature can also be integrated into the patient's dashboard.

6. Search and Filters-

A significant feature in the patient’s dashboard is searching. The search option enables the patient to find any information he’s looking for without having to go through an array of unfamiliar options or icons. Filters also come in handy to shorten the chase to relevant facts. For example, a patient may search a dermatologist for the location of his mother living away from him. He can also apply filters such as ratings, specialization, experience, proximity, etc., from the dashboard of the telehealth software development services. 


Consagous Technologies is a leading Telehealth Mobile Development organization that focuses on the centralization and sophistication of app functions. Connect with us to enjoy the company of a world-class tech developer and revolutioner! Our services are client-reviewed as excellence at par.

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